Business Support Services

Your free HR and Health & Safety advice line

A benefit for full GIMA members, provided by our partner Citation.

Managing HR and Health & Safety takes time, and getting it wrong can be expensive. As a full GIMA member, you get free access to an advice line run by our partner Citation’s compliance experts. They have decades of experience across many industries and they’ll give you clear, practical answers you can act on.

It’s included in your membership. There’s nothing extra to pay.

What the advice line covers

HR and Employment Law

Disciplinaries, grievances and workplace conflicts
Absences, from holidays to sickness
Contracts, probation periods and performance reviews
Taking on seasonal and temporary staff for peak season

Health & Safety

Accidents, incidents and how to report them
Risk assessments for your workshop, factory or warehouse
COSHH assessments for paints, stains, wood treatments and other substances
Machinery, manual handling and safe working practices

Not sure where to start?

Here are some questions you could ask.

How do I deal with an employee who keeps turning up late?
Do I need a COSHH assessment for the wood preservative we use?
How do I calculate holiday pay for part-time or zero-hours workers?
What do I need to do if someone is injured on the production line?
Can I refuse a holiday request during our busiest season?
How should I risk assess a new piece of machinery?
An employee’s medical condition is affecting their work. What are my legal responsibilities?

Whether you’re dealing with a problem right now or just want to check you’re doing things right, give them a call.

How to use your advice line

Call: 0161 504 0843
Available: 9am to 5pm, Monday to Friday
Quote your membership: ‘GIMA’
Press 1 for HR advice
Press 2 for Health & Safety advice

It works

Citation clients are:
93% less likely to receive a tribunal claim*
61% less likely to have an accident at work*
51% less likely to suffer a fatality*
*Compared with national averages

Want more support?

Citation has been providing expert Health & Safety, HR and Employment Law advice to businesses like yours for over 25 years. As a GIMA member, you’re entitled to preferential rates if you choose Citation as your compliance partner, with expert support available 24 hours a day.

Call 0345 844 1111 or get a quote and quote ‘GIMA’.