There is no escaping the bottom line, finance is the lifeblood of business. Making sense of financial reporting and translating financial information into business decisions is a key skill but it’s not always obvious from spreadsheets and reports what can be done to maximise performance and profit. This workshop is for anyone without a finance background who would like to
This workshop will enable delegates to differentiate between ‘Account Management’ and ‘Key or Strategic Account Management’. The workshop will encourage attendees to utilise a range of skills to maintain and develop relationships with customers to expand the revenue and worth of the accounts they manage, whilst also focusing on ways to retain and defend the accounts from competitors.